WildEarth.TV information

This section of WE is where you can expect to find all sorts of info about the people and animals of WildEarth. In addition you will discover how to become a WildEarth producer, how to solve the myriad technical problems that you might face getting your LIVE wildlife broadcast going, and how you can generate money from these broadcasts to fund conservation and more great channels.

There is also a history of LIVE wildlife broadcasting and information about WE on TV, as well as all the ways you can contact us. If there is something that you think that should be included in this section, and it's not, please don't hesitate to suggest it to us by mailing suggestions@wildearth.tv

 

Who to contact

WE want you to get the kind of support and help that you need. WE are a company that prides ourselves on our ability to listen, improve and change. Therefore WE want you to know who to contact for any issues, complaints, suggestions or queries that you may have.

If you want to ask a question of a presenter or director then email finalcontrol@wildearth.tv this goes directly to the director in the Final Control Center at Djuma Game Reserve in South Africa. However, the director can not help you with any support or answer questions outside of the wildlife on the safari channel.

If you have a query, problem or concern about something in a chat room, or on a message board then email admin@wildearth.tv This is also a good contact address for any other social related issue.

If you are having a problem with the registration process on this website then email support@wildearth.tv but only after you have followed the on screen instructions fully and authenticated your email address (check your spam folder if you have not received the email).

If you discover a problem on the website, or are unable to get any of the streams to work on your computer, then please email webmaster@wildearth.tv

If you have a suggestion about how WE could be doing it better then please send it to suggestions@wildearth.tv

If you have a complaint and would like to be heard then send it to complain@wildearth.tv but please try to be polite, after all our intentions are good and whatever has upset you was not intended by WE.

If you would like to advertise on WildEarth.TV then mail your enquiry to advertise@wildearth.tv

If you would like to get in contact with the WildEarth management then please use the contact@wildearth.tv email address and it will automatically be sent to Graham Wallington (CEO), Emily Wallington (Content Director) and Peter Braat (Technical Director).

About WildEarth.TV

WildEarth (WE) is an ecosystem of LIVE wildlife channels and broadcasters. Our focus is very much on LIVE content, even though WE archive everything (you can keyword search for it in the top right hand corner of each page). WE believe that by broadcasting LIVE you can actually experience what nature is truly about, because you feel like you are there and because nothing is edited or scripted.

WildEarth.TV was founded in 2006 by Emily and Graham Wallington with the critical help of three investors. The vision was to create a LIVE wildlife channel that simultaneously broadcast on the Internet and TV.

The principle involved taking the LIVE community driven elements of a webcam and the high production values of a presenter led TV series and get them working together at Djuma Game Reserve. So construction of the crew camp, final control, receive towers and first LIVE safari vehicle began in September 2006. A great many trenches had to be dug, wires pulled, holes drilled, not to mention all the T's that had to be crossed and I's dotted. Eventually WE began broadcasting on the 27th of April 2007, which just happens to be Freedom Day in South Africa, and the anniversary of the first democratic election that took place in 1994.

The first few months were very very difficult as there were several persistant problems with almost all aspects of the system. But slowly, one by one, the team worked through them and the audience kept on growing and growing. The number of shows increased, the number of hours per day that the safari goes out has increased and the number of adverts served has increased exponentially ... 50% compound growth month on month throughout 2009!!

Many people have been involved with making WE what it is today. From investors that you never hear about, but without whom nothing would have been possible. To various crew members that have come and gone, some stayed for a few days or a month, while others are still with us after years and years ... some even go back to the early days of AfriCam. Of course without the support and friendship of Pippa and Jurie Moolman (owners of Djuma) WE would not be here now. There is the dedicated admin team made up of Karen, Aquila and Valorie who never sleep and keep an eagle eye on all the comings and goings in the far flung corners of the network, always maintaining the 'family values' that underpin the WEcommunity. Last, but not least, are all the viewers, without whom there is nothing.

10% of our viewers watch for 2.5 hours per viewing session, 50% watch for more than 30 minutes ... this is a testament to the dedication of our viewership, but also the stickiness of our content.

Along the way WE realised that we could (and should) share what we had learnt about this genre of broadcasting with others. WE also knew that they desperatley needed a way to start generating some revenue to start at least contributing to the high cost of producing and distributing this content. So the WEproducers program was born. A simple system which allows certain producers to send a single stream to the WE platform from where we insert ads and handle the global distribution and provide the producers with an embedded (and branded) player that they can put back into their websites. This not only meant that they had a zero cost of distribution, but actually made some money as well.

The WEproducer program grew throughout 2009, and 2010 promises to see a substantial step forward with many new producers, more efficient advertising placement, which leads to higher revenues per viewed stream, increased distribution and better quality channels.

In late 2009 the WEdistributor program was soft launched which allows approved websites to embed certain channels and earn a percentage of the advertising revenue. This is a very exciting program that promises to not only benefit the distributor with premium content with non of the risk, but also provide far more traffic to the various producers. The first two distributors were the African Wildlife Foundation and Justin.tv (largest LIVE audience in the world at 40 million plus unique viewers per month). Again this program promises great expansion in 2010, and appears to be the strategy of most major broadcasters across, all genres, everywhere.

The TV side of WildEarth has had numerous false starts, including deals with Telkom Media (a new pay tv operator in South Africa that never launched) and SomethingTV (an IPTV operator in the UK that slowly faded away). However, in the third quarter of 2009, WE signed an exclusive global distribution partnership with Global Media Consult (distributors for Al Jazeera, Bloomberg and many others) and expect great things in 2010.

Ultimatley WildEarth.TV is not a producer, but rather an enabler of LIVE wildlife producers. WE plan to transform the Safari Channel into a locally owned contributor to WildEarth, both TV and the Internet, as well as facilitate the creation of many new and exciting channels. So if you have a great channel or want to create one, or want to carry one on your pay tv platform, or website you should be talking to WE ... its in your nature.

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